About Us
At Premium Cigars Australia, we are more than just an online cigar store—we are a team of professionals dedicated to bringing the finest cigars to Australian enthusiasts with integrity, responsibility, and care. Our mission is to provide licensed and discerning cigar smokers with a trusted source for premium-quality cigars, backed by exceptional service and discreet nationwide delivery.
We know that cigar culture in Australia thrives on passion, tradition, and quality. That’s why our reputation rests firmly on three principles: professionalism, quality assurance, and customer satisfaction.
Professionalism You Can Trust
Since our beginning, Premium Cigars Australia has set out to redefine what it means to buy cigars online. Every cigar we stock is carefully sourced from respected, globally recognized brands and importers who share our commitment to authenticity and quality.
We are not just retailers; we are cigar professionals who understand the significance of handling premium products with respect and responsibility. Every step of our process—from procurement and storage to packaging and delivery—is conducted in full compliance with Australian regulations.
By choosing us, you are partnering with a supplier that values honesty, transparency, and professionalism at every stage.
Laboratory Use Disclaimer
While our products are enjoyed primarily by cigar aficionados, we recognize that cigars may occasionally be purchased for laboratory, research, or testing purposes.
To be absolutely clear: all cigars offered by Premium Cigars Australia are intended strictly for lawful use only. Any laboratory or research use must adhere to applicable Australian standards and legal frameworks. We reserve the right to decline service if we believe an order may be inconsistent with responsible or lawful cigar use.
This disclaimer reflects our commitment to ensuring our products are enjoyed in a safe, legal, and professional manner.
Quality Testing & Assurance
Our customers deserve nothing less than excellence. Every cigar in our inventory undergoes strict quality checks before it reaches you. From hand-rolled classics to boutique limited editions, we work exclusively with trusted suppliers to guarantee that every cigar we sell is authentic, fresh, and crafted to the highest standards.
We carefully inspect for quality, consistency, and condition—ensuring that when your order arrives, each cigar is exactly as it should be: perfectly humidified, properly wrapped, and ready to be enjoyed.
Premium Cigars Australia understands that a poor-quality cigar can ruin an experience. That’s why we invest in stringent quality assurance practices that ensure every product meets or exceeds our customers’ expectations.
Discreet & Secure Shipping
Cigar enjoyment is a personal experience, and privacy matters. That’s why we offer discreet, reliable shipping across Australia. Every order is packed in secure, plain packaging with no visible reference to cigars or tobacco, ensuring that your privacy is always protected.
We work with trusted courier partners who understand the importance of careful handling. Your cigars will arrive quickly, safely, and in perfect condition. Each shipment includes tracking so you can monitor your order every step of the way.
Whether you are ordering a single box or stocking up on your favourites, you can trust Premium Cigars Australia to deliver discreetly, securely, and on time.
Dedicated Customer Support
At Premium Cigars Australia, customer service is not an afterthought—it is at the heart of everything we do. Our knowledgeable support team is always ready to assist with product details, brand recommendations, order inquiries, or guidance on storage and care.
We treat every customer with the respect they deserve, whether they are a seasoned cigar enthusiast or exploring premium cigars for the first time.
Our support promise includes:
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Fast, friendly responses to all inquiries
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Clear guidance on cigar selection and care
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Full transparency on orders and deliveries
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Ongoing support before and after purchase
Our goal is simple: to make your cigar buying experience enjoyable, stress-free, and reliable.
Why Choose Premium Cigars Australia?
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Professional Standards – Compliance with Australian laws and industry best practices
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Authenticity Guaranteed – Only trusted, verified, and quality-tested cigars
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Discreet Shipping – Secure packaging with complete confidentiality
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Customer Care – A dedicated team committed to your satisfaction
We don’t just sell cigars—we build relationships based on trust, respect, and shared passion for the cigar lifestyle.
Our Commitment to the Future
As Australia’s cigar community continues to grow, Premium Cigars Australia is committed to expanding our range, improving our services, and setting the benchmark for professionalism in the industry.
We believe that every cigar experience should be memorable, and that starts with a supplier you can trust. Whether you’re indulging in a celebratory smoke, exploring new blends, or collecting rare finds, you can count on us to deliver quality, professionalism, and peace of mind every time.